Shipping & returns

RELIQ currently offers tracked shipping to supported United States addresses for $6.95, with free shipping on card subtotals of $250 or more. Checkout shows the exact charge before payment. The estimated delivery window is 3–7 business days after fulfillment begins.

Every package receives carrier tracking. Orders of $500 or more require a delivery signature. Delivery dates are estimates, not guarantees; contact the carrier promptly when tracking shows an exception.

Inspect the card, copy ID, scan, condition, and packaging when it arrives. Keep all packaging while a delivery concern is reviewed.

Report a damaged package, wrong copy, missing item, or material listing mismatch within 48 hours of delivery at Contact RELIQ.

Request a return within 14 calendar days of delivery. The exact card must be returned in the condition received, with its RELIQ identity intact, and must not have been altered, cleaned, graded, or damaged after delivery.

Do not mail a card back before receiving return instructions. After approval, the current return label and tracking status appear on your order. Items sent without authorization may be delayed or returned to the sender.

Approved refunds return to the original payment method after RELIQ receives and verifies the exact copy. When RELIQ sent the wrong card or materially misrepresented it, RELIQ covers approved return shipping and refunds the original standard shipping charge.

For other approved returns, original and return shipping charges are not refundable. Payment-provider and bank processing times may delay when a refund appears.