Trust & safety
The controls RELIQ uses to keep exact-copy card identity, payments, accounts, and operational changes verifiable.
The copy shown is the copy sold
Every listed card is tied to a unique RELIQ copy ID and its own scan. The edition, finish, language, condition, and scan stay attached to that physical copy through cart, checkout, receipt, and Binder.
If a copy becomes unavailable or changes price before payment, checkout stops instead of silently substituting another card.
Protected payments and private records
Card payment details are collected by Stripe-hosted Checkout. RELIQ does not store complete payment-card numbers. Signed webhooks, inventory reservations, and idempotent fulfillment prevent a browser redirect from being treated as proof of payment.
Orders, addresses, Binder entries, watchlists, sell submissions, and scans are restricted to their owner. Staff tools use a separate server-controlled role and record sensitive changes in an append-only audit trail.
Condition or delivery concerns
Compare the delivered card with its receipt snapshot and copy ID before altering, grading, or reselling it. If the package is damaged, the wrong copy arrives, or the card materially differs from its listing, preserve the packaging and contact RELIQ within 48 hours.
Our shipping and returns policy explains the review and return process.
Report a concern
For account security, suspicious activity, listing accuracy, or an order concern, email support@reliqcards.com. Include the order or sell-submission reference, but never send a password or complete payment-card number.